GOOD QUESTIONS. CLEAR ANSWERS.
A little clarity.
The things to know before making yourself at home.
What is CloudWink?
CloudWink is a private library for photos, videos, audio and PDFs. You can browse your files, organize them into albums, track storage and create controlled album share links.
Are my albums public?
Your library is not a public feed. Sharing starts when you create an album link. You can choose a password, an expiry date and a file-download limit. Anyone with an unrestricted link may be able to open it, so share it thoughtfully.
Can I stop sharing an album?
Yes. Revoke its link from Shared to stop new downloads. Previously issued download URLs may remain usable for up to a minute. Files someone has already downloaded cannot be recalled.
What does a download limit count?
The limit counts file-download URLs issued, not album views. Opening several files can use several downloads. It is a way to limit access, not a count of unique people.
Where can I get CloudWink?
CloudWink has iPhone and Android apps and a desktop web preview. The download page shows verified store and web links when available. A platform preview does not mean its public release is live.
Can I use CloudWink offline?
Uploads, downloads and sharing require an account and an internet connection. Do not rely on previously cached previews as an offline backup of your originals.
Is Locked folder end-to-end encrypted?
No. The mobile Locked folder uses device authentication, such as biometrics or a device passcode, to gate access in the app. It does not add end-to-end encryption.
How do I delete my account?
Open your account settings in the app, choose Delete account and follow the confirmation steps. This is permanent. See the account deletion page for the current flow and its limitations.
What does CloudWink cost?
The Free plan gives 10 GiB of storage and 1 GiB of downloads a day. Paid plans are Starter at $1.49 a month or $14.99 a year for 100 GiB, Plus at $4.99 a month or $49.99 a year for 400 GiB, and Premium at $9.99 a month or $99.99 a year for 1 TiB. Your store shows the price in your own currency.
How do subscriptions and cancellation work?
Paid plans are auto-renewing subscriptions bought through the App Store or Google Play. They renew for the same period unless you turn off auto-renew at least 24 hours before the period ends. Cancel any time in your Apple Account subscriptions or in Google Play; access continues until the paid period ends. Deleting the app does not cancel a subscription.
Does CloudWink show ads?
Paid plans have no advertising. The Free plan is described as ad-supported because advertising may be introduced there in future; no third-party ads are shown today, and no advertising identifier is collected.